Roofing, Insulation, and Smart Homes by Comfort IQ Homes

Effective Date: October 26, 2023

1. Introduction

Welcome to Comfort IQ ("we," "our," or "us"). We provide roofing, insulation, and smart home energy upgrade services. We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website (https://www.comfortiqhome.com/), and/or any related services, sales, marketing or events (collectively, the "Services").

If you have any questions or concerns about this policy, or our practices with regards to your personal information, please contact us at operations@comfortiqhome.com.

2. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services, when you request a quote, fill out a contact form, or otherwise contact us. This may include your name, email address, phone number, physical address, and details about your project or inquiry.

We also automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

3. How Do We Use Your Information?

We use your information to provide, operate, and maintain our Services; to respond to your inquiries and fulfill your requests for quotes or consultations; to send you important information regarding our Services, such as changes to our terms or policies; for marketing and promotional purposes, with your consent where required; and for other business purposes, such as data analysis, identifying usage trends, and improving our Services.

4. Will Your Information Be Shared With Anyone?

We may share your information with third-party vendors and service providers who perform services for us or on our behalf and require access to such information to do that work (e.g., scheduling, service fulfillment, marketing assistance). We may also share information if required by law, to protect our rights, or as part of a business transfer (e.g., merger or acquisition).

5. How Long Do We Keep Your Information?

We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

6. What Are Your Privacy Rights?

You may have certain rights regarding your personal information, subject to local data protection laws. These may include the right to access, correct, update, or delete your information. You can also opt-out of marketing communications. To exercise these rights, please contact us.

7. Updates to This Notice

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Effective Date" and the updated version will be effective as soon as it is accessible.

8. How Can You Contact Us About This Notice?

If you have questions or comments about this policy, you may email us at operations@comfortiqhome.com or call us at (253) 651-6807.